Our contact details
Name: Ascent Support Ltd
Address: 16 Lanfranc Road, Worthing BN14 7ER
E-mail: info@ascent.support
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to
We may share this information with other organisations or individuals. These will be declared in advance, and will be for the purposes of fulfilling a commissioned project (for example, making a submission to a third party on your behalf).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@ascent.support
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored digitally on an encrypted server. We retain contact details for clients unless consent is withdrawn. Any personal data that has been used and retained as part of a commissioned project will be kept for a period of 8 years from the last update on that file. We will then dispose of this information by deleting that digital project file, and making a record of its deletion.
Your data protection rights
Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@ascent.support if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@ascent.support. You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
Copyright © 2023 Ascent Support - All Rights Reserved.
Registered address Ascent Support Ltd, 16 Lanfranc Road, Worthing BN14 7ER
Companies House No 14585585
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